Terms and Conditions
Booking Conformation
The submission of completed booking form will constitute an offer by you and a contract shall come into existence, it is then not transferable.No details of the booking may be altered without consent from Lauralee Holidays.
Number in your party
The contract will be entered into on the understanding that the total number in the party shall under no circumstances exceed the maximum capacity of the holiday accommodation,
Initial Payment
When you book by phone the initial payment calculated as on the booking form must be sent to us via the next firt class post as no guarantee of booking can be given until payment is received.
The Balance of Payment
As shown on your booking Confirmation, the balance is due and payable and must be received 8 weeks before the start of your holiday.The Key Deposit is refundable and after inspection will be returned to you within 14 days.
Booking Cancellation
If you are compelled to cancel your holiday you must confirm in writing to us by first class mail and enclose the booking Confirmation.The date of the postmark is the date upon which the cancellation becomes affective. Our acknowledgement in writing will be your confirmation that you’re booking as been cancelled,If you have to cancel within 8 weeks of your holiday starting date you will be held responsible for the full balance of your holiday cost unless we can re-let then you will be charged for he deposit plus administration premium.
Money back Guarantee
If you have to cancel 8 weeks before your holiday start date we will refund all your money (less deposit and holiday Cancellation administration premium) .
Restrictions Smoking only aloud in the conservatory and not in the property. The alarm must be set at all times when you leave the property. No Pets Aloud
Linen / Towels Sheets, Pillowcases and all Towels are provide (But must not be taken out of the accommodation)
All Male / Female Party Bookings
The Holiday Home caters for family Holidays only If found that the accommodation was booked for all mail / female paries you will be asked to vacate immediate and no refund will be given.
Wheelchair / Disabled persons
The holiday homes we offer are unsuitable for holidaymakers with mobility difficulties.But duo to request from guest we have a Mobility Scooter on site For Hire, Do not allow children to play on this as you will be held responsible for the loss or damage to the Scooter.
Vehicles
There is car parking provided, plus a on street parking permit will be give do not loose this permit as you will be charged £10 to replaice it,your vehicle and accessories and contents that are brought to the holiday home are at your risk, and we will not take any responsible for loss or damage thereto from any causes.
Personal Possessions
We will not be responsible for the loss or damage of any personal possessions brought into or left in the holiday home. As the insurance assessor has requested that I give holiday makers the access to a safe so we have installed one in all the Lauralee Holiday accommodations at a small rent £5 per holiday (you may find in the small print of all your holiday insurance you are only covered if you use a safe) This can be hired on booking.
Vacating the Holiday Home
On vacating the holiday home you must vacate by 10am this is to give the cleaner’s time to change all beds and clean the rooms for the next occupants at 2.30pm.
Please leave the Holiday home clean and tidy or you may be charged for extra cleaning
